1. If you are having problems with your confirmation, ie; No date or Name,
Log back in to Sport Ngin dashboard and reprint your confirmation. If you go to purchased items, then click on order #, then in upper right hand corner you will see print confirmation;
2. If you have not received your email confirmation that you have passed, you can do same as above and your reprint should have your status if it has been at least 3 days, or you can email or call Sport Ngin support;
3. If you cannot log in or you have forgotten your ID or password or have a statement saying you already have a login ID you can reset your ID or password by emailing to;
